Pokit Support Team
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Recent activity by Pokit Support Team-
Official comment We're updated the document (Pokit Meter BLE) to the latest API (FW v1.5), which includes support for temperature logging and calibration.
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Hi Kevin, Apologies for the inconveniences you are having. This means that Pokit is not compatible with your Android tablet. There are more than 22000 Android devices and as you may see we are unab...
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Hi Rex and George, Some Android devices are having connectivity problems, that why the new Firmware version was released. If you have a smartphone which has this connectivity issue you won't be abl...
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Hi George, Thanks for your comment and sorry for the troubles. Like Stefan said this problem is related to the fuse. It is very likely that the fuse is not making good contact on the pcb. Try and g...
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Hi Tom, We've created a support ticket for your case. If your unit has a defect we will send you a new one. Thanks
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Hi Kirk, Thanks for your comment. Unfortunately, Pokit can only measure diodes up to less than 1.2V because of the nature of the hardware and the battery it uses. So at the moment, we are only us...
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Hi Wayne, That's because of the fact that you will need a different phone to update Pokit's firmware. If it keeps disconnecting every 30sec as we have seen, you won't be able to update the firmware...
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Hi Laurie, The update has been already released. We are doing a staged rollout and we are currently at 75% of Android users. In order to install the update, you need to update the app through Googl...
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Hi All, We are trying to identify what the problem is with those who cannot even list their Pokits on the App. The best way to make sure that Pokit is working is to install a Bluetooth Scanner App....
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Hi All, We are trying to identify what the problem is with those who cannot even list their Pokits on the App. The best way to make sure that Pokit is working is to install a Bluetooth Scanner App....