John Battersby

Broadcast Projects & Systems Engineer

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Activity overview

Latest activity by John Battersby
  • John Battersby commented,

    Hi Sake,   Many thanks for your reply and for posting the correct initiation procedure. That is exactly what I have done, but sadly the Pokit simply won't identify itself to the iPhone app. The app...

  • John Battersby commented,

    I am also struggling with getting any meaningful support. My Poikit appears to be dead-on-arrival and despite having raised three service request tickets and sending several e-mails, I am still not...

  • John Battersby created a post,

    Procedure for first time setup

    Ok, so this may appear to be a strange question, but can someone with a *working* Pokit please talk me through the steps taken from un-boxing to connecting to an iOS device? My device appears to be...

  • John Battersby commented,

    Same problem here, only mine doesn't even show up in the Bluetooth scan listing. I've been trying to contact support for three weeks now and I'm not getting any meaningful replies from them......

  • John Battersby commented,

    I have exactly the same problem. My unit appears to be dead on arrival. I am getting very little help from the support team. I'm really struggling to get any replies from them despite having e-mail...

  • John Battersby commented,

    Indeed, I had exactly the same experience. The handling charge was also more expensive than the actual customs charge! I wouldn't mind too much, except my unit is dead-on-arrival and therefore I ha...

  • John Battersby commented,

    I'm sorry to hear you have the same problem. I appreciate that this is a new kick-starter product and therefore there are going to be a few teething problems, but the biggest frustration is the lac...

  • John Battersby created a post,

    No Bluetooth Identifier - Dead on Arrival?

    I was very excited to have received my new Pokit last week, but unfortunately I am unable to get the unit to work. It is not showing up as a device in my Bluetooth devices list, and as such I am un...