Pokit Support Team
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Recent activity by Pokit Support Team-
Hi Russ, we have just sent you an email with instructions for you to return the Pokit. Hi Hoser1000, we did not receive any emails at support@pokitmeter.com from you. Can you please send us one and...
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That's awesome news, Alex. Yes, I understand what you mean. But the fuse is not fusing the battery and the device's power. It is fusing the probes and input current. Like a normal multimeter, if yo...
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Hi Russ, Data is being stored in volatile memory so if the battery runs out, you will lose your data. If you are logging long periods of time, Pokit will use almost no energy and the battery sho...
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Hi Alex, We will forward your request to our team and see if there is a way to automatically detect a blown fuse. The easiest way to do this would be to put it on continuity mode and short the wire...
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For all the rest of our users here is a post related to the problem. There have been many posts related to this and we don't want to have duplicated topics on the forum. If you have a specific ques...
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Hi, Hoser1000 Sorry to hear. We've seen this problem before and every other time it has been the fuse not making good contact. Check that edges of the fuse are trimmed properly and there is no in...
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Hi Russ, we can generate a ticket out of this post for our technical team. Otherwise just send an email to support@pokitmeter.com reporting your bug and our team will take care of it. Thank you ver...
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Dear Jim, We heard about this and we are currently looking into it. May I know which mobile device are you using with the Pokit App? Is it an android device? May we have device model and Android ve...
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Hi Wayne, Thanks for sharing your experience with Pokit and glad you liked it. It shouldn't be disconnecting and reconnecting, no. But we saw some cases where with Android devices this happens. A...
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Official comment Hi Philipe, This is an interesting feature. How cool would that be? For new feature requests, we've created a portal so that you can comment, vote and suggest new features. Would you mind adding t...