[App] Oscilloscope crashes on export

carlos_ddd

• February 23, 2022 12:49

PokitPro FW v1.2.0, HW: v1.2.0

iPhone 8 iOs 14.8.1

App crashes on export button usage

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  Pokit Support Team

  • March 07, 2022 04:47

  Hi there,

  Apologies that you are experiencing this issue. When exactly are you experiencing this crash? Is it just in a certain mode (i.e. just in Multimeter mode) or in all modes? 

  Thanks for your help.

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  Marco Tuzzi

  • March 13, 2022 01:24

  I don't know if it may help, but on iPhone 12 Pro with iOS 15.4, PokIt app v. 1.1.0 and Pokit Pro FW 1.3 I don't have any crash. Tried to export from both multimeter and OSD mode and it always worked.

  I could also try it on an iPhone 8 Plus running iOS 15.3.1 but it would still be a more recent iOS than yours.

  Do you happen to have a jailbroken iPhone? In the past I had some official apps crash out of nowhere because some unofficial mods/apps/plugins tampered with them. The app tries to open the "share" iOS panel when exporting. If you have any app that modifies that panel, it may cause the PokIt app to crash because it can't handle some share extensions.

   

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  Shane Christopherson

  • March 23, 2022 04:52

  I have not had any trouble exporting datalogs and saved readings.  I'm on an Android, Samsung Note 9.

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