Pokit Support Team

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Activity overview

Latest activity by Pokit Support Team
  • Pokit Support Team commented,

    That is interesting, you should be able to.   May I know what version of the app you are using?    Thanks

  • Pokit Support Team commented,

    Official comment

    Hi Markus,   Yes, there is an offline mode. The logger mode. Pokit works in standalone mode when it is in logger mode. Just go the logger screen and you can start measuring by pressing the circular...

  • Pokit Support Team commented,

    Hi Jonathan,   We are currently designing the probes, but we haven't done a prototype yet. They won't be available anytime before 3 or 4 months. We'll keep you guys posted once we have a more detai...

  • Pokit Support Team commented,

    Hey guys,   May I know what mobile device are you using? Is the problem related to an Android or iOS App? We'll get our team to look into this.   Thanks for the feedback.

  • Pokit Support Team commented,

    Official comment

    Hi PTS, This issue will be addressed in a new firmware release V1.3 that we are about to release with a new App update. The new response time is much much better. Hope this helps. Cheers,

  • Pokit Support Team commented,

    Well, this is clearly a problem with the App because it seems your Pokit works. May I know what mobile device are you trying to pair it with? We are aware that some Android devices are having conne...

  • Pokit Support Team commented,

    Hi Clive,  You will need to send an email to support@pokitmeter.com May we know what is the problem with your Pokit?   Thanks!

  • Pokit Support Team created a post,

    Temperature measurement not precise

    Planned

    Dear Pokiteers, We are aware that there is an issue with temperature measurement, and we are currently working on it. We will add a custom factory calibration for all devices that come out of the p...

  • Pokit Support Team commented,

    Hi Jason, Sorry to hear that. can you please send us a photo? Cheers,

  • Pokit Support Team created an article,

    My Pokit hasn't arrived yet. Who do I speak with?

    The best way to track your package is at pokitMeter's tracking portal If the tracking information hasn't been updated for a long time, the best solution is to get in contact with the post service d...