Pokit Support Team

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Activity overview

Latest activity by Pokit Support Team
  • Pokit Support Team commented,

    Hi there, Thanks for helping point out this problem to us. We are working on a solution. It is because the Pokit is still communicating with the app because the app itself is not closed. We recomme...

  • Pokit Support Team commented,

    Hi Marco, Thank you so much for your feedback. The issues you have mentioned in the past 2 posts are known to us and we have working on fixing them.  Thanks

  • Pokit Support Team commented,

    Hi Marco, Manual calibration will be coming in an app update soon. We will let you know our plans for this soon. Thanks

  • Pokit Support Team commented,

    Hi Shane, We are aware of the issue of the battery level being inconsistent. We are endeavouring to find a solution to it.  Thanks for your feedback. 

  • Pokit Support Team commented,

    Hi there, Thank you for your cooperation. There is another thing we would like you to try. Are you able to download EFR Connect? This is a Bluetooth scanner that will help us further diagnose the p...

  • Pokit Support Team commented,

    Hi there, Apologies for getting back to you late. We are unsure why it is reading inaccurately at the low end of the range (Pokit Meter is only rated from 10mV). We will try to investigate this fur...

  • Pokit Support Team commented,

    Hi there, Thanks for all your feedback.  We will pass on the suggestion for dark mode to our software team.  We are aware of most of the oscilloscope bugs that you have mentioned and are working to...

  • Pokit Support Team commented,

    Hi there, Because you can see the firmware version that would mean that you can connect to the Pokit on the app? 

  • Pokit Support Team commented,

    Hi there, What happens when you plug your Pokit in to charge (be sure to wait a few minutes once you have plugged it in)? What happens when you press and hold the button on the Pokit? Are you able ...

  • Pokit Support Team commented,

    Hi there, Apologies that you are experiencing this issue. When exactly are you experiencing this crash? Is it just in a certain mode (i.e. just in Multimeter mode) or in all modes?  Also, the Pokit...