Pokit Support Team

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  • How to delete your Pokit account

    To delete your Pokit account, complete the following steps: 1. Go to the Devices screen in the Pokit App. Select the 'My Account' button in the top left corner. 2. Select 'Delete Account' and then...

  • Pokit Calibration Guide

    All Pokit Devices are factory calibrated during production and shouldn’t require calibration in most instances. However, all measurement devices can drift over time and need to be recalibrated even...

  • Why don't Pokit devices have screens?

    Pokit devices, such as Pokit Meter and Pokit Pro, don't have a screen built into them. Instead, they connect wirelessly via Bluetooth to the Pokit App on your Android or iOS device. The main reason...

  • I'm interested in becoming a distributor

    That's great; we'd love to hear from you! Please fill out this form, and we'll get back to you with further information. Pokit Distributor Enquiry Form  

  • Pokit App Update 1.1.0

    Pokitmeter App Release V1.1.0 Notification New releases of both the iOS and Android pokitMeter apps are being rolled out through mid-August 2019. The updates include the following improvements: Su...

  • Which devices are Pokit Meter and Pokit Pro compatible with?

    To use the Pokit App, you must have one of the following operating systems installed on your phone or tablet: Apple iOS 13 or higher Android OS 6.0 (Marshmallow) or higher The following devices a...

  • Firmware update instructions

    To update your Pokit Meter firmware, you will need to:   1. Update your iOS or Android App to the latest version from the store. 2. After installing the app update connect to your Pokit Meter. 3. I...

  • My order hasn't arrived

    The best way to track your package is via our tracking portal. If the tracking information hasn't been updated for a long time, you may need to contact the post service directly. If you have chosen...

  • Return Policy

    ReturnsOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange unless the product has a manufacturing failure. To be eligible f...

  • Terms of Service

    Please read these terms and conditions carefully before using Our Service. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized have meanings defined u...