Reconnecting to Pokit Pro during logging

jason_dale

• September 09, 2023 16:24

I start logging mode to measure the voltage on a device in another building. I can see data being logged and I leave. I come back in an hour and reconnect to the meter, and sometimes I can see my logged data, and other times it appears that the app or device “forgot” that it was logging and there’s no data at all (including the data I saw it logging for the minute before I left). Occasionally when I reconnect I can see all the logged data but after a few seconds it gets cleared from the app! Is there some trick to reconnecting that I’m missing? The logging works if I sit there in the meter’s presence with the app running, but that’s not practical for what I’m trying to do.

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  jason_dale

  • September 09, 2023 17:02

  I want to say that in general I really like this device, and I use the meter and scope frequently, but I just haven’t gotten the hang of the logger

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  Rob Heath

  • September 29, 2023 14:58

  I have the same problem, sometimes I get to see the logged data and sometimes not.  It's very frustrating, especially several days of logging.

  I cannot find a pattern to the problem and Pokit Pro support have not come up with any ideas :(

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  Rob Heath

  • September 29, 2023 15:00

  I have wondered if it is to do with the buffer being full: see post Pokit Pro data logger: app won't reconnect when buffer is full – pokitMeter

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  jason_dale

  • September 29, 2023 15:49
  • Edited

  I looked at that, but they seem to indicate that the app is requesting the user to hit the button on the device, and I don’t see that. When I start logging and the app is behaving well, then when I return after an hour and fire up the app and go into logging mode, the little Pokit wheel on the bottom of the screen spins and grabs the data (but like I mentioned sometimes the data vanished a few seconds later). When the app is misbehaving, I go into logging mode and the wheel at the bottom of the screen is not spinning. If I click to make it spin, it starts a new logging session.

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  Rob Heath

  • June 09, 2024 19:35

  Any ideas on this from the Pokit team?

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  Ezra C

  • June 18, 2024 06:44

  Apologies for the delay. New update that contains several bugfixes should be released in approximately 2 weeks. Feel free to let us know or send us a ticket if it's still happening by then.

   

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