Support #5913 - No shipping status change since December 8, no support response

Paul Grunwald

• January 05, 2022 20:21
• Edited

I received a ship notice on December 8.  There has been no status change since then.  I created a ticket on December 21st, no response. 

Can I please get a status update as to where my product is? 

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  Lachlan M

  • January 10, 2022 00:07

  Hi Paul Grunwald, we have replied to your support ticket last week.

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  Paul Grunwald

  • January 10, 2022 21:57

  Thanks again Lachlan,  the unit arrived today. 

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  Gustavo Ambrozio

  • January 10, 2022 23:51

  Same here, ticket 6044, no response and no device so far.

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  Lachlan M

  • January 11, 2022 04:39

  Hi Gustavo Ambrozio, we have now replied to your support ticket.

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