sometimes I can not connect to the Pokit datenlogger
Hy support team and community!
I use my Pokit to log the state of charge of a solar battery.
The settings are: Range 30.0V and Interval 5 m. Works quite well. I have so far stopped the process just before the buffer became full, exported the data and then restarted logging again.
Unfortunately, sometimes (after 10 - 21 days) I can not connect.
I have to remove the battery in that case and wait a short time to reinsert it. After that the logger works fine again.
I try so far to reduce the data loss by connecting and saving every 2nd - 3rd day.
What can change / fix this behavior
greetings from austria
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Hi Herbert Fressl,
Sorry to see that you are having issues with the logger function. Is what's happening that the Pokit Meter will stop logging after 10-21 days?
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Hy Lachlan M,
Unfortunately I can not say.
When it happens then I see the pokit in the app.... try to connect... the hourglass is shown.... but the connection fails...The first time I thought the battery is too low. Next time I tried to connect with three different phones (2x Apple, 1x Android) - no success.
Only when I remove the battery and reinsert it, the connection works again, but the data are of course gone,
greetings from austria
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Hy Lachlan M,
I solved it for me in so far that I remove the battery every new start of the logging and put it in again. So far I could always connect and read out all the data. I was able to do this for three whole logging cycles without any further problems.
thank you and greetings from austria
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Hi Herbert Fressl,
That's great to hear that you've found a way to get it working correctly. We do have a new app as well that you can try that you can download via this link: https://help.pokitmeter.com/hc/en-us/articles/4407528221593-Pokit-Pro-Timeline-Weekly-Update-33-7-Oct-21
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I get the same problem. At the moment I am associating it with a full buffer, so when the maximum number of readings have been stored it seems impossible to connect. I have managed to re-connect by restarting my phone, but then all the logged data seems to have been lost.
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