Still waiting for my Pokit but no updates to the tracking since 12/13

Stefan Reiter

January 09, 2019 04:46

Hi folks,

I‘m writing here since I didn‘t receive any answer or help on any other channel I‘ve used till now - I‘m a backer of the original kickstarter campaign and I‘ve received a shipping note of my pokit end of Nov last year and until 13th of Dec everything was looking good but from that day on the tracking just stopped doing any updates showing me:

“Shipment received at destination transit centreQuantium“

Tracking number is RP206219015SG

So that‘s where I‘m lost now - I don‘t know what this status means, where my Pokit is, if I have to do anything now or whatever is necessary to get my Pokit?!?

Can anyone point me to an address where I can get some help or provide help directly here?

thx and best greetz

Stefan from Austria

Comments

9 comments

Probst Markus

January 10, 2019 15:26
Hy Stefan,
I have the same problem, since December 13 I get no further information what’s going on with my order. I’m also a backer and I wrote the PokitMeter support twice but they just say they will response if they have news. Also the quantiumsolutions company don’t response to my request.
Shipment reference: FS1679534
Tracking No. : RP206220623SG
@PokitMeter Team it would be nice to know what happened.
Kind Regards,
Markus Probst
Austria
0
Kai Scharbatke

January 10, 2019 19:14
Hi Folks,

I got a note from Deutsche Post that I have to pay taxes - so that took that long time.

I received the same tracking information than @Stefan.

Kind regards from Germay,

—Kai
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Stefan Reiter

January 10, 2019 19:21
@Kai - has your tracking progress also stopped for almost a month until you got your tax-notice? Just curious because I‘m buying a few things from overseas now and then and it really NEVER took that long for your tax-department to send me the invoice for their taxes ...
0
Kai Scharbatke

January 11, 2019 11:28
@Stefan

here my tracking infos;
I received the note from Deutsche Post at Jan 07
- Dec 27, 2018
  09:11 pm
  
  Shipment received at destination transit centreQuantium
- Dec 08, 2018
  02:34 pm
  
  Shipment despatched to overseasQuantium
- Dec 06, 2018
  02:33 pm
  
  Shipment information acknowledged by local postal agentQuantium
- Dec 04, 2018
  12:47 am
  
  Shipment Information sent to transhipment hubQuantium
- Dec 04, 2018
  12:15 am
  
  Shipment lodged into transshipment hub local postal agentQuantium
  SINGAPORE
- Dec 04, 2018
  12:14 am
  
  Shipment received at transshipment hubQuantium
  SINGAPORE
- Dec 03, 2018
  02:44 pm
  
  Shipment under processing at origin hubQuantium
  HONG KONG
- Dec 03, 2018
  12:00 am
  
  Shipment despatched to transshipment hubQuantium
  HONG KONG
- Dec 01, 2018
  07:15 pm
  
  Shipment received at origin hub/ branchQuantium
  HONG KONG
- Nov 29, 2018
  12:00 am
  
  Shipment pick up request confirmedQuantium
  HONG KONG
0
Mel Dundas

January 16, 2019 22:39
My pokit shipped December 13. It looks like it was delivered to the Ukraine. I live in Canada. Several requests for help have gone unanswered but I get support tickets?
- Jan 03, 2019
  11:00 pm
  
  Departure is delivered: personally UkrPoshta
  LVIV 49
- Jan 03, 2019
  08:01 am
  
  Departure at the UkrPoshta delivery / delivery point
  LVIV 49
- Jan 03, 2019
  06:00 am
  
  Sent to the point of delivery / delivery UkrPoshta
  LVIV 49
- Jan 02, 2019
  09:48 pm
  
  Admission to the sorting center UkrPoshta
  CIO OF LVIV
- Jan 02, 2019
  08:47 am
  
  Admission to the sorting center UkrPoshta
  MMPO LVIV
- Jan 02, 2019
  08:11 am
  
  Admission to the sorting center UkrPoshta
  CIO OF LVIV
- Jan 01, 2019
  05:32 pm
  
  Admission to the sorting center UkrPoshta
  DOPP KYIV
- Jan 01, 2019
  05:13 pm
  
  Sending an international departure from the exchange office of the destination country UkrPoshta
- Jan 01, 2019
  01:46 pm
  
  Is in the customs: waiting for the customs inspector UkrPoshta
- Jan 01, 2019
  01:46 pm
  
  Returned from customs control UkrPoshta
- Dec 30, 2018
  05:13 pm
  
  Transmitted for customs control UkrPoshta
- Dec 30, 2018
  01:06 pm
  
  Receipt of international shipments to the UkrPoshta destination country exchange office
- Dec 24, 2018
  11:22 am
  
  ITM_IMP_165 Arrived in transit countryUkrPoshta
  Genève 2 Letter Transit
- Dec 20, 2018
  02:55 pm
  
  ITM_EXP_60 The consignment has left the origin border pointUkrPoshta
  Position in Hong Kong
- Dec 20, 2018
  02:04 pm
  
  ITM_EXP_20 Arrival at origin border pointUkrPoshta
  Position in Hong Kong
- Dec 20, 2018
  02:55 pm
  
  The consignment has left the origin border pointSwiss Post
  Asendia Hong Kong, Singapore
- Dec 20, 2018
  02:04 pm
  
  Arrival at origin border pointSwiss Post
  Asendia Hong Kong, Singapore
- Dec 20, 2018
  10:34 am
  
  ITM_EXP_10 MailedUkrPoshta
  Position in Hong Kong
- Dec 20, 2018
  10:34 am
  
  MailedSwiss Post
  Asendia Hong Kong, Singapore
- Dec 13, 2018
  05:14 pm
  
  Sending an international departure from the exchange office of the UkrPoshta filing country
- Dec 13, 2018
  03:03 pm
  
  Income to the exchange institution, which sends UkrPoshta
- Dec 13, 2018
  01:14 pm
  
  Shipment accepted by UkrPoshta
0
Stefan Reiter

January 17, 2019 05:17
This is a total mess!
Yesterday I again wrote the Pokit-support that my items are lost somewhere in the world and I really want that they either send me a new one or I‘ll get my money back but there is no reaction or answer at all from them!

They are really just taking the mickey out of us all here ....
0
Mel Dundas

January 25, 2019 05:21
Tracking info stopped Jan 3, got it today Jan 24.

Working great. Hang in there guys.
0
Stefan Reiter

January 29, 2019 15:40
Horrayyyyy it has finally arrived!
Sorry for bothering- it hung in customs for almost a month
0
Kai Scharbatke

February 01, 2019 19:53
Congratulation - enjoy the Pokit.

--Kai
0

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