If you have received a tracking number and the tracking status says ‘Item status not found in the system’, this means that your order has been fulfilled but not yet collected by the courier. Your order will be collected soon, and once this has happened, tracking updates will begin to be visible.
Pokit Pro orders usually take between 2-4 weeks to arrive. If you do not receive your order after 4 weeks, please contact us at support@pokitmeter.com so that we can investigate further.
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