I can't connect to Pokit. What do I do?

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  • Jackie Tan

    I have tried all of these steps on my Samsung Galaxy S5 phone that has all systems updated. I have confirmed in the Application manager that Pokit has location enabled. My bluetooth is on. I have loaded a BLE scanner and can see the Pokit is detected. In the Pokit app, it never finds my Pokit. My husband has his own Pokit and matching phone. Also cannot detect Pokit.

    I can connect using my Ipad and everything works perfectly. 

    We would like to use Pokit with our phones since they are always with us. 

    Please help.

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